Need to start a warranty claim? Please send us an email and have your Original Order Number available.
Return Policy Did you make a mistake? Did your wife/girlfriend yell at you? You may return new, unopened items purchased through roguecaraudio.com within 48 hours of delivery for a refund minus our original shipping costs and a 20% restocking fee. Items must also be returned in their original product packaging. We will also pay the return shipping costs if the return is a result of our packaging/shipping error. Please email us at firstname.lastname@example.org and we will guide you through the process and make it as painless as possible for you. On a case to case basis, we may decide to grant a return/refund on products past the 48 hour window. This would need to be verified via email with us first. These items would need to be returned, undamaged, with no signs of mounting in their original box. Our standard 20% restocking fee and cost of shipping deduction will be applied. We will inspect all items for signs of wear/use. If these signs are present, we will pro- rate the refund.