Rogue Car Audio

Warranty Info

 

Rogue Car Audio is proud to offer a Free Limited Warranty on all products that are purchased directly from Rogue Car Audio’s official website or any authorized retailer of Rogue Car Audio products for the original purchaser. We want our customers to have the absolute best experience possible when purchasing our products, and on the rare occasion that you should have any issue, we want to make it as easy as possible for you to resolve.

Warranties are NOT transferable (should you decide to sell or buy your Rogue Car Audio products to/from a third party) and only apply to items installed by an authorized dealer for Rogue Car Audio.

 

What does the warranty cover?

Rogue Car Audio’s Limited Warranty protects consumers from defects in the original manufacturing of your purchased product(s). You can rest assured that any defects in manufacturing will be addressed immediately and that you will not be held
responsible for items that fail due to a manufacturing defect. The warranty does not cover products that have failed due to the following circumstances:

  • Accidental damage
  • Misuse
  • Using the product outside of the recommended specifications
  • Product neglect
  • Improper installation (including professional installation)
  • Modified or repaired products

Rogue Car Audio will thoroughly test each product that is returned for a warranty when determining coverage under the warranty policy. Products are tested by a resident professional that is held to the highest standards of testing with the adequate tools to determine defects. Rogue Car Audio holds sole discretion in the
determination of coverage under warranty based upon the aforementioned standards.

 

All Warranty Claims must receive an authorized RMA number prior to being sent in. 

 

Please email us at sales@roguecaraudio.com to receive the information needed. Customers are responsible for the cost of shipping their items to Rogue Car Audio for the consideration of a warranty. Rogue Car Audio will cover the cost of shipping to return your item(s), or the replacement, to the customer, once evaluated and a determination has been made on your claim and you are covered under the warranty. Please ensure that you use proper care and packaging when shipping your items as any items that arrive damaged due to improper packaging or improper shipment will not be evaluated under warranty and will be returned to the customer upon receipt at the customer’s expense. Rogue Car Audio reserves the right to replace any item(s) deemed eligible for coverage under warranty with a certified-refurbished unit of comparable quality. For products that have been discontinued and are being replaced under warranty, Rogue Car Audio reserves the right to replace the discontinued item with the model of product most similar to the original product.

 

Need to start a warranty claim? Please send us an email and have your Original Order Number available.